Help please! Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices. It’s about when the nationwide credit card customer service don’t know their job properly, absolutely unprofessional. Some people reported that they could not access their accounts after logging on this morning, while others were unable to get onto the app at all. Can you not see a pending payment then? Nationwide also has a "service availability" page - which lets you know about planned maintenance or disruptions to online banking services, Nationwide's App, … @SirLarneFeckner @rghnlly @AskNationwide I was unable to use my card in Tesco and another customer had the same issue. I'm continually being logged out due to "technical problems" - Usually when setting up a new payment. Note, this link will open in a new window or tab, No thanks, I would not like to take part in the website survey. Keeps timing out when trying to send money between accounts :/. We appear to be experiencing a technical problem ..." At the end there are 2 buttons. @Love_Fun007 @AskNationwide - If a bank or building society outsource there service, it’s not clients problem when they can’t get to the bottom of the issue just like the problem I have right now, @Love_Fun007 Says to call durning normal opening hours but does not clarify what they are, just cut me off. @AskNationwide Secure email is not working, I tried twice, rang up, it hung up on me when I said change of address, finally through to someone now, reeeally annoying! Nationwide UK customers have been unable to see payments on their online banking systems since this morning, in the latest in a string of digital glitches at the bank. @AskNationwide Absolute garbage Customer Service .... in fact non-existent. Nationwide customers were left fuming today they were unable to access their online and mobile banking services. @AskNationwide any issues with your app this morning? @AskNationwide - If a bank or building society outsource there service, it’s not clients problem when they can’t get to the bottom of the issue just like the problem I have right now, @AskNationwide You’ve mentioned this before on DM that credit card is ran by a third party. @MajorGibberish Not working whilst doing my shopping. I have deleted the app and reinstalled 3 times still having the same problem. And when will it be fixed? @ChefGarethS Unfortunately your extremely unhelpful member of staff never explained that we could access them through internet banking, and never offered to send us one out. @AskNationwide website states services are ok but my online banking states services are down. @GeorgeL45856058 @AskNationwide My ISA matured in December. Customers who are struggling to use the service are being told to … Any comment?! Hey @AskNationwide - wouldn’t it be a good idea to send out notification SMS or to the app that your Visa service is down. @AskNationwide having issues with both of my cards being declined. This matter has now been resolved and the card payment process is working normally. If you want to reciprocate and support your customers, delay the huge hike in overdraft fees whilst many are struggling!! Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. 25 mins on phone, still no one to help .... on-line service equally useless. To me I’m a customer of Nationwide Building Society, no matter if your service is managed by third, forth or fifth party. Nationwide customers claimed it was the latest in a list of recent problems with the building society's banking services, describing them as 'terrible' and 'beyond a joke now'. Find out why we use cookies and how to manage your settings. @AskNationwide website states services are ok but my online banking states services are down. I can login but should have received some money into my account by 4pm. @AskNationwide my uncle has received a phone call from ur customer service asking him to complete a survey about a visit to branch yesterday they asked him to confirm his name and the branch he visited no other personal details and questions rating between 1-5. Nationwide building society has become the latest financial services company to be hit by IT problems, with customers reporting that they are unable to make payments or use online banking … AbsolUtely disgraceful. @AskNationwide any issues with your app this morning? @empaige98x Any news? @AskNationwide No I didn't. @AskNationwide Hi, I am trying to do a transfer between my nationwide accounts but request keeps timing out both on the app and internet banking... is there an issue at the moment? Filing an insurance claim is fast, easy, and stress-free online with Nationwide. I was notified last evening that everything was back to normal but the same store told me they had had two other nationwide customers’ cards declined this morning. @ChrisTheSapien @AskNationwide Thanks for your reply. Tried on two different devices. On this page you will find information about any planned maintenance or disruption(s) to our digital services. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products. Join in the conversation by commenting on reports, or add a new outage report. Nationwide Building Society is the latest major financial firm to suffer IT problems with customers struggling to log-in online and via its app since Monday. @AskNationwide + from when their system was down a few months ago but the transaction on the app is showing through as contactless and I’ve had no failed payments at the fuel station before, surly if it was an error it should of failed then? No sign of it today. We always try to keep any disruption to a minimum – more information about digital services. @AskNationwide the app currently says it is unable to show my account balance for my flex account. “Technical problem” every time - any idea if this will resolve or should i phone in tomorrow? I'm continually being logged out due to "technical problems" - Usually when setting up a new payment. Keeps timing out when trying to send money between accounts :/. @AskNationwide Is your online chat facility on the website down? @TheYoojimbo @AskNationwide I had an email saying it would be 3 working days. @AskNationwide Does your Tweet have any relevance whatsoever to Nationwide, Banking problems, interest rates or Internet banking? If nationwide.co.uk is down for us too there is nothing you can do except waiting. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Thanks for that!! @AskNationwide I’m sorry but I have to reply to the DM here, as there was no outcome as expected @HalifaxBank @DaddyPudding85 @AskNationwide are you able to provide support with this type of issue please? Are your systems down? I will certainly join the thousands pressing for action on this matter, Page last updated by @AskNationwide Are you sure its just debit cards as im trying to make a purchase on @marksandspencer and the site falls over using both credit card or debit card or does @marksandspencer website have an issue? @AskNationwide morning! By law, we are required to ask your consent to show the content that is normally displayed here. Disgraceful! Massive thanks to Lauren @AskNationwide mobile phone insurance section. @street1968 @AskNationwide my app is not showing what is available in my accounts. Access our mobile banking number of solutions to help.... on-line service equally useless out... & amp ; save customers unable to login to online banking or the mobile banking apps payment has made! Been told to use my card in Tesco and another customer had same... Card declined 4 times with pin and contact less but could withdraw, are you able to marketers need register! 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